Issue - meetings

Report of the Chief Legal and Democratic Officer

The Committee considered the report of the Chief Legal and Democratic Officer that included the most recent report from the Cabinet Member – Regulatory, Compliance and Corporate Services.

Members of the Committee asked questions/commented on the following issues:

·       The high volume of Cleansing related telephone calls received by the Customer Services Contact Centre

·       Calls received by the Customer Services Contact Centre in relation to voter ID requirements at the recent local elections

·       Reference was made to the 18% of calls to the Customer Services Contact Centre that were abandoned

·       The operation of the One Stop Shop from The Atkinson; 

·       With regard to taxi licensing, concern was expressed at the low number of “black hackney cab” vehicles operating in the Southport area; and that this could impact on residents needing to use such vehicles rather than saloon type hackney vehicles

·       Elected Member attendance on courses as part of the Member Development Programme; and that the description of some courses being labelled “mandatory” was not helpful

·       Reasons for the delays in finalising the audit of the 2021/2022 Statement of Accounts

RESOLVED: That