Issue - meetings

Report of the Executive Director of Corporate Resources and Customer Services

Further to Minute No. 12 of the meeting of the Audit and Governance Committee of 19 June 2024, the Council considered the report of the Executive Director of Corporate Resources and Customer Services which provided Members with a revised policy and procedure for dealing with unreasonably persistent and unacceptable behaviour by members of the public when complaining to the Council or making data access requests.

It was moved by Councillor Howard, seconded by Councillor Atkinson and

RESOLVED:

That the revised policy recommended by the Audit and Governance Committee be endorsed.

The Committee considered the report of the Executive Director of Corporate Resources and Customer Services which provided Members with a revised policy and procedure for dealing with unreasonably persistent and unacceptable behaviour by members of the public when complaining to the Council or making data access requests.

Members of the Committee asked questions/commented on the following issues arising from the report:

·       The impact of the policy for staff and Members in Sefton

·       The use of an Independent Person

·       Vulnerable persons

RESOLVED: That