Issue - meetings

Report of the Assistant Director, Adult Social Care.

The Committee considered the report of the Assistant Director, Adult Social Care

 which provided an overview of Adult Social Care qualitative performance. The report highlighted a range of quality data sources that were utilised by the service and set against the national assurance framework. The report identified both areas of strong performance and those requiring a continued focus on quality improvement.

Members of the Committee were provided with a presentation which outlined details of the following:

·       National Framework and Quality

·       Local Framework for Quality Assurance and Learning in Adult Social Care

·       Adult Social Care Governance and Oversight

·       Quality and Practice Activity

·       Learning in Adult Social Care through Audits

·       Compliments and Complaints and Ombudsman findings.

·       Care Market and quality of the Market

·       Response to Carer Surveys.

Members of the Committee asked questions/commented on the following:

·       If Audit cases were scored for quality

·       How staff were encouraged to complete learning and development courses

·       Whether any modelling had been done to map the patient/client experience to find out what an individual might expect as they go through the system.

·       The percentage of clients who were in full time residential care.

The Committee thanked officers for their comprehensive update and commented that they were pleased to see qualitative data being brought to the attention of the Committee.

RESOLVED: That

(1)           the contents of the report be noted; and

(2)          it be agreed that regular updates continue to be provided to the Committee regarding the qualitative performance of Adult Social Care.