This report sets out the background to the
Council’s current telephony solution, the Council's new and
emerging requirements and proposes a procurement route to implement
a new telephony solution.
Decision type: Key
Reason Key: Financial Impact;
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 30/09/2020
Community Impact: No;
Decision due: 5 Nov 2020 by Cabinet
Lead member: Cabinet Member - Regulatory, Compliance and Corporate Services
Lead director: Executive Director of Corporate Resources and Customer Services
Department: Regulatory, Compliance and Corporate Services
Contact: Helen Spreadbury Email: email@example.com.
Consultation has been conducted via
face-to-face meetings, email and voice/video calls. Soft market
testing has taken place with external suppliers.
ICT Client officers / Key Council stakeholders
/ Agilisys ICT officers