Issue details

Customer Services Activity

The report provides an overview of customer activity into the Council's Contact Centre and One Stop Shop service.
It also provides details of web-based services currently offered by the Council and how residents are using these.

Decision type: Non-key

Decision status: For Determination

Wards affected: (All Wards);

Decision due: 10 Sep 2024 by Overview and Scrutiny Committee (Regulatory, Compliance and Corporate Services)

Lead director: Executive Director – Corporate Services and Commercial

Contact: Diane Turner Email: diane.turner22@sefton.gov.uk, Corporate Services Email: diane.turner22@sefton.gov.uk.

Agenda items

List of background documents to be considered by decision maker

  • Customer Services Activity