Issue - meetings

Joint report of NHS South Sefton Clinical Commissioning Group and NHS Southport and Formby Clinical Commissioning Group.

The Committee considered the joint report of NHS South Sefton Clinical Commissioning Group and NHS Southport and Formby Clinical Commissioning Group (CCG), providing data on key performance areas and the Friends and Family Test for both Southport and Ormskirk Hospital NHS Trust and Aintree University Hospital NHS Foundation Trust.

Fiona Taylor, Chief Officer for NHS South Sefton Clinical Commissioning Group and NHS Southport and Formby Clinical Commissioning Group (CCG), was in attendance to present the data, highlight key aspects of performance, and respond to queries from Members of the Committee.

Members of the Committee raised the following issues and a summary of the responses provided are outlined below:-

·         Regarding the Friends and Family Test at Southport Hospital, Healthwatch representatives considered that responses had improved since changes had been made to the Executive level some time previously.

Relationships between Healthwatch and the Trust appeared to have improved.

·         Regarding the figures for A&E at Aintree University Hospital NHS Foundation Trust, was performance suffering as a result of the level of trauma care provided at the Trust?

No, trauma did not divert staff from A&E and was dealt with separately.

·         Regarding the Friends and Family Test in relation to A&E at Southport and Ormskirk Hospital NHS Trust, how could engagement be improved?

Forms of engagement were prescribed at a national level and patients were choosing not to participate. Healthwatch had been attempting to undertake an exit exercise at the Trust in order to obtain qualitative data for some time and were only just beginning to embark on such an exercise.

RESOLVED:

That the information on Health Provider Performance be noted.