Issue - meetings

Joint report of NHS South Sefton Clinical Commissioning Group and NHS Southport and Formby Clinical Commissioning Group.

The Committee considered the joint report of NHS South Sefton Clinical Commissioning Group and NHS Southport and Formby Clinical Commissioning Group (CCG), providing data on key performance areas, together with responses for the Friends and Family Test for both Southport and Ormskirk Hospital NHS Trust and Aintree University Hospital NHS Foundation Trust.

Fiona Taylor, Chief Officer for NHS South Sefton CCG and NHS Southport and Formby CCG, was in attendance to present the data, highlight key aspects of performance, and respond to queries from Members of the Committee. Mr. Silas Nicholls, Chief Executive, Southport and Ormskirk Hospital NHS Trust, was in attendance from the Trust to report on performance, insofar as it related to the Trust.

Mr. Nicholls reported that performance in relation to the Stroke Unit at Southport and Ormskirk Hospital NHS Trust had improved since the figures had been captured within the current data available.

Members of the Committee asked questions/raised matters on the following issues:-

• Why were responses to the Friends and Family Test for Southport and Ormskirk Hospital NHS Trust lower than for Aintree University Hospital NHS Foundation Trust? Actual figures rather percentages could be more informative.

As Aintree Hospital was a Foundation Trust, greater emphasis and resources were placed on collecting data than at Southport and Ormskirk Hospital NHS Trust. Text requests could be incurring charges for users and were not necessarily user-friendly for older patients. There was a need to capture feedback at the point of patient discharge.

·         Members considered that facilities available within support services at Southport Hospital in relation to stroke services were not ideal and were much better at Aintree Hospital.

·         Concerns had been raised some time previously that Maternity Services at Southport and Ormskirk Hospital NHS Trust had apparently looked at failing Trusts as a way to improve.

·         A personal positive experience of Audiology had recently been received at Southport and Ormskirk Hospital NHS Trust.

·         Concerns were raised regarding the 50% performance in relation to the 62-day screening at Southport and Ormskirk Hospital NHS Trust.

2 new consultant radiologists had now been appointed. Demand for this service fluctuated and more complex patients might be referred to other Trusts within the Liverpool city area.

·         Did the Friends and Family Test apply to the Improving Access to Psychological Therapies (IAPT) service?

It was doubtful that the Test applied to the IAPT service and confirmation would be sought.

RESOLVED:

That the information on Health Provider Performance be noted.